MAPLEVINE WEB POLICY
This privacy statement discloses the privacy practices for the MapleVine
OUR COMMITMENT TO PRIVACY
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
MapleVine recognizes your right to confidentiality and has a firm commitment to ensuring your privacy. This recognition guides every decision we make about how, where, and when to collect information. The personal information we do collect allows us to provide you with an exemplary shopping and ordering experience. The information you share with MapleVine is kept strictly confidential and fully secure.
MapleVine will never sell, distribute, or otherwise misuse this information. If you have any questions or concerns about this statement, or about the way your information is collected and used, please Contact Us.
HOW WE KEEP YOUR INFORMATION SECURE
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our site meets the highest security and privacy standards for both e-commerce and personal information. Providing a secure shopping experience is one of our top priorities. MapleVine has advanced security measures that protect the loss, misuse, and alteration of the information under our control. We use Secure Socket Layer (SSL) technology for the areas of our site where we ask you to provide personally identifiable information. SSL technology guarantees that the personal information you give us will be transmitted safely because the information is encrypted. Encryption involves systematically scrambling numbers and letters so that if someone managed to intercept a packet of information, they would not be able to make sense of it.
PERSONAL INFORMATION GATHERED
MapleVine strives to help people live healthier and happier lives by providing excellent service, products, and information. Your contact information, medical history, and billing information help us deliver the best health, wellness, and prescription products to you on our website.
MapleVine wants you to understand how any personally identifiable information you provide to us is collected and used, and give you the ability to choose whether you wish to have your information collected and used in this manner. Personally identifiable information is information that can be used to contact or identify you. Your name, address, telephone number, and email address are examples of personally identifiable information. MapleVine stores the types of personally identifiable information listed below, as provided by you, in the following situations.
We collect information about how to reach you at the time you register as an MapleVine customer. Having your name, email address, and telephone number allows us to contact you if a problem in our verification process will delay delivery or if your order requires exceptional handling. This information also allows us to reach you if we obtain other important medical information while filling your prescription.
When you order prescription medications, we ask a few brief questions about your medical history. State and national boards of pharmacy require that we ask you for this information, which is used by our pharmacists to ensure that your prescriptions are properly dispensed.
We ask for a credit card. We will bill your credit card for prescription items and shipping charges as authorized.
OUR PRIVACY GUARANTEE
MapleVine is the sole collector and owner of our customers’ personally identifiable information. We do not sell, rent, or loan any of this information to any third party and we will not release it to any third party unless legally required to do so. With a customer’s explicit permission or if a customer chooses to use the services of our partners, we may pass certain specified personally identifiable information to partners. We may also share non-personally identifiable information with partners.
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can access all your personally identifiable information that we collect. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
By using our Website, you agree that it is your responsibility to:
- Control the dissemination and use of activation codes and passwords.
- Authorize, monitor, and control access to and use of your MapleVine account and password.
- Promptly inform MapleVine of any need to deactivate a password.
We welcome your feedback. If you have any questions or concerns about our privacy policies, or about the way your information is collected and used, please Contact Us.